Voluntary surrender and field repossession are different assignments.

Published by Lenders Recovery Service

Voluntary surrender coordination

A voluntary surrender generally begins with lender authorization and a cooperative contact who agrees to a location and handoff plan. The file still requires clear authority, collateral identification through the approved channel, access expectations, key information, and destination instructions.

Field repossession

Field recovery is an involuntary assignment performed under the client’s authorized instructions. Location work, access, current collateral condition, local restrictions, equipment fit, and escalation expectations may affect the operational plan.

What remains consistent

• The lender establishes authority and instructions.
• Protected assignment data moves through an approved channel.
• The collateral and general operating conditions must fit current capabilities.
• Recovery and condition information support the lender file.
• The next disposition step follows client direction.

Which path should the lender request?

Start with the assignment type the institution has authorized. LRS can then confirm general coverage and explain the appropriate intake path without collecting protected information through the public website.

Review lender-authorized voluntary surrender coordination

Questions or corrections may be submitted through the business-only lender form or by calling 816-533-3565. This operational guide is not legal advice.