Lender onboarding
A straightforward path from first contact to recovery coverage.
The public website begins the business relationship. Sensitive assignment information is handled only after the lender and LRS establish the appropriate communication process.
Assignment workflow
Four clear stages.
- 01
Initial Contact
A lending representative calls or sends a general setup request with institution contact information—without sensitive collateral data.
- 02
Coverage Review
LRS confirms service-area fit, communication expectations, and the next secure step for lender onboarding.
- 03
Assignment Intake
After setup, the lender provides authorized assignment information through the agreed communication process.
- 04
Recovery Updates
The lender receives status communication and recovery documentation appropriate to the assignment.
What should a lender provide during initial contact?
For initial contact, provide the representative’s name, lending institution, work email, direct phone number, and general coverage need.
Do not submit a debtor name, VIN, account number, recovery address, or other sensitive collateral information through the public website form or general website email.
Read common lender questionsNeed Kansas City recovery coverage?